The Planning Technician I (trainee) is the trainee/entry level class in the series. Incumbents receive training to perform routine supportive and technical tasks such as basic permit/application review and issuance and clerical support tasks.

The Planning Technician II is the journey level class in the series. Incumbents perform standard to moderately difficult tasks to support planning activities. Assignments may include review of residential plot plans and simple Type I residential planning applications.

PLANNING TECHNICIAN I (trainee)

1. Assists in and learns to respond to customer and public inquiries. Assists in and learns to explain and interpret codes, policies, standards, fees, and procedures; and generate and transmit requested reports.

2. Assists in and learns to review a variety of residential building plans for conformance with applicable regulations and standards.

3. Assists in and learns to read a variety of plans and maps including virtual, blueprints/plans, topographic maps, plat maps, and taxation/assessment maps. Assists in and learns to use as-built plans to determine location of public utilities and facilities such as water and sewer lines.

4. Assists in and learns to research, interpret, and obtain information from various databases, plans, and maps relating to land use such as easements and rights of way.

5. Assists in and learns to create, update, and maintain various databases, recordkeeping systems, and maps for projects.

6. Assists in and learns to calculate a variety of charges and fees such as application and permit fees.

7. Assists in and learns to coordinate with internal and external contacts in the facilitation of the permitting and plan review process.

8. Assists in and learns to serve as point of contact for elevated customer service issues, including customer interface with Departmental software issues. Assists in and learns to perform research as required and provides customers with explanation/interpretation consistent with codes, policies, standards, fees, and procedures.

9. Assists in and learns to perform a variety of administrative support activities in support of the division such as preparation and dissemination of public notices; preparation and dissemination of committee/commission agendas and minutes; calendaring and scheduling; maintenance of assigned division webpages; preparation and setup for meetings; packet assembly; processing of administrative mailings; data entry; and word processing.

10. Assists in and learns to process and monitor performance bonds.

PLANNING TECHNICIAN II

1. Responds to customer and public inquiries. Explains and interprets codes, policies, standards, fees, and procedures; and generates and transmits requested reports. Refers customers to other staff/resources as appropriate.

2. Reviews a variety of residential building plans for conformance with applicable regulations including basic engineering and planning standards.

3. Reads a variety of plans and maps including blueprints/plans, topographic maps, plat maps, and taxation/assessment maps. Utilizes as-built plans to determine location of public utilities and facilities such as water and sewer lines.

4. Researches, interprets, and obtains information from various databases, plans, and maps relating to land use such as easements and rights of way.

5. Creates, updates, and maintains various databases, recordkeeping systems, and maps for projects and prepares reports.

6. Calculates a variety of charges and fees such as registration, application, and permit fees.

7. Coordinates with internal and external contacts in the facilitation of the registration, permitting, and plan review process.

8. Serves as point of contact for elevated customer service issues, including system issues. Performs research as required and provides customers with explanation/interpretation consistent with codes, policies, standards, fees, and procedures.

9. Performs a variety of clerical activities in support of the division such as preparation and dissemination of public notices; preparation and dissemination of committee/commission agendas and minutes; calendaring and scheduling; maintenance of assigned division webpages; preparation and setup for meetings; packet assembly; processing of administrative mailings; data entry; and word processing.

10. Processes and monitors performance bonds.

11. May review simple Type I residential applications.

PLANNING TECHNICIAN I (trainee)
Knowledge of:

• Customer service principles;
• Modern office principles and practices;
• Mathematical principles;
• Research Methods.

Skill in:

• Providing customer service;
• Using a computer and related software applications;
• Performing basic mathematical calculations;
• Resolving routine problems;
• Handling multiple tasks simultaneously;
• Operating a variety of modern office equipment;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Education, Experience, Certifications and Licenses Required:

• High School Diploma or equivalent (G.E.D); AND
• At least six months of customer service experience; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Notary Public commission may be required.

PLANNING TECHNICIAN II (In addition to the Tech I)

Knowledge of:

• Basic city code, policies, and procedures;
• Basic construction, engineering, and urban planning principles;
• City geography.

Skill in:

• Applying algebraic and geometric principles in performance of assigned work;
• Reviewing plans and documents for compliance with applicable standards and guidelines;
• Calculating permit fees;
• Resolving routine and procedural problems;
• Reading and interpreting maps, plot plans, and building plans;
• Understanding and applying code standards relevant to assigned work;
• Written and oral communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Education, Experience, Certifications and Licenses Required:

• High School Diploma or equivalent (G.E.D); AND
• One year of customer service experience; AND
• One year of directly related Planning Technician experience; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

iversity & Equal Opportunity Employer Statement
The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAA) and the Oregon Equal Pay Act.